Request account deletion
To delete your MadnessRAN Online account and associated personal data, send a support ticket by email to support@uadevelopments.com. UA Developments support handles the request after verifying that you own the account.
Email an account-deletion request
What to include
- Use the subject MadnessRAN Online - Account Deletion Request.
- Include your account username and registered email address. Add your server and character name if known.
- Send from your registered email address when possible. If you no longer have access, explain this so support can arrange another ownership check.
- State that you want your account and associated personal data deleted. Support replies to verify ownership, explain the affected data and confirm the request before processing.
What happens next
Support handles the request manually and replies by email with any verification steps and the expected processing time. Keep the email thread or ticket reference for follow-up. Support sends confirmation when processing is complete; sending a request does not mean the account has already been deleted.
What deletion affects
The request covers the account and its associated personal data, including account profile and contact information, characters, progress, inventory and other account-linked game records. Support confirms the scope before processing. If you use the same account on PC and mobile, deleting it affects access on both.
Completed deletion can permanently remove your characters, progress and virtual balances. Uninstalling the app, suspending an account or deleting a single character does not delete the whole account. Copies of messages or screenshots already saved by other players are outside the account's control.
Limited retention
Some information may be retained where needed for accounting or legal obligations, an active security or fraud investigation, a dispute, or the support record of your request. Support explains any retained records, why they are needed and their retention period or end condition. Backup copies may remain until their replacement cycle; ask support for the treatment applicable to your account. See the Privacy Policy for retention criteria.
Need help?
Email support@uadevelopments.com and mention your existing ticket or email thread if you have one. Do not create a new account just to request deletion of an old account.